WARRANTY DETAILS
PASSENGER & LIGHT TRUCK TIRE WARRANTY
All new passenger tires and tubeless light truck tires listed
on the attached invoice are covered by the TIRE FACTORY SERVICE AND WARRANTY
CONTRACT and will be given service or remedied under this warranty upon
presentation of this contract at any Tire Factory.
Run flat, customer neglect or tires damaged by abuse or accident
excluded. Proof of recommended tire rotation is required.
FREE FLAT REPAIR
All flats repaired FREE of charge for the life of the tire.*
FREE TIRE ROTATION
We recommend rotation of tires at least every 4,000 to 6,000
miles, or as needed to assure maximum mileage. Rotation does not include
dismounts or mounts. Proof of rotation is required.*
FREE TIRE REBALANCE
It is our policy to change for the original tire balance. Should
rebalancing be needed for any reason, the rebalancing will be FREE for
the life of the tire.* May exclude tires that are 34 inches or larger in
diameter or ? ton and larger vehicles.
FREE TIRE INSPECTION
Tires will be inspected for irregular wear, cuts and snags
at any time for the life of the tires.
FREE AIR CHECK
ree air check is available at any time. Proper inflation is
recommended at all times to ensure maximum mileage.
SNOW TIRE INSTALLATION AND REMOVAL
Tire Factory tires already mounted on separate wheels will
be installed and removed at no charge. Should dismounting and mounting
be required, an extra charge will be made for these services.
ROAD HAZARD/TIRE REPLACEMENT POLICY***
Tire Factory offers FREE tire replacement for the first 30%
of tread life if a tire fails due to workmanship, materials or normal road
hazards. If failure for these reasons occurs during the first 30% of tread
wear, tire will be replaced absolutely FREE, including services. After
the first 30% of tread wear, the adjustment will be pro-rated based upon
the original purchase price plus service excluding Federal Excise Tax,
multiplied by the remaining tread down to 2/32. A tire is considered worn
out at 2/32 for consumer safety.**
* Commercial application tires, pressure monitoring systems
and some specialty wheels not included.
** Commercial locking/tube type tires not included
*** Most applications apply
ALIGNMENT & BRAKE SERVICE WARRANTY
The front end alignment or brake repair service listed on the
attached invoice is covered by the Tire Factory warranty. The customer
will be given service under this warranty upon bringing the vehicle and
presenting the Warranty Contract with attached invoice to any Tire Factory
location.
BRAKE INSTALLATION
When installed on a private passenger car or light truck, a
brake overhaul performed by Tire Factory is warranted for 36 months or
25,000 miles, whichever occurs first. A brake overhaul includes, but is
not limited to, installation of new disc pads/brake linings, hold-down
hardware, wheel cylinders and grease seals, reconditioning calipers, bearings
repacked and resurfacing of drums/rotors if applicable.
Customer abuse or neglect may void warranty.
ALIGNMENT SERVICE
Tire Factory complete alignment service includes setting caster-camber
and toe-in to individual specifications. Alignment service is warranted
for six months or 6,000 miles, whichever occurs first. During this time
Tire Factory will re-align your vehicle to specifications at no charge.
Alignment parts sold and installed by Tire Factory are warranted for a
period of 12 months. Parts that fail due to defects in materials or workmanship
and show no signs of service neglect or abuse will be replaced absolutely
free of charge. Misalignment or damage caused by abuse or collision is
excluded.
Commercial application does not apply.
SHOCK ABSORBER/STRUT SERVICE CONTRACT
Shock absorbers and struts are subject to manufacturer's warranty.
Tire Factory will replace lifetime warranty shock absorbers or struts which
fail on the vehicle to which they were originally installed free of charge
(excluding labor) if the failure is due to defects in material or workmanship.
This warranty will be upheld for the life of the shock absorber/strut purchased,
to the original purchaser.
BATTERY LIMITED WARRANTY
FIRST YEAR FREE BATTERY REPLACEMENT
If your Tire Factory battery should fail any time within its
first year (in the same vehicle), we will replace it absolutely FREE (excluding
labor).
FREE SERVICE CHECK
Battery checked any time upon your request at any of our locations.
FREE BATTERY CHARGE
Battery charged free during warranty period.
PRO-RATED REPLACEMENT
Should your Tire Factory battery fail after the 12 month free
replacement period and within the specified months of warranty (40-50-60-72)
following the date of purchase (in the same vehicle), we will sell you
a battery using the current price pro-rated by the months remaining in
the warranty period.
THE FOLLOWING ARE NOT COVERED BY THIS BATTERY WARRANTY
- Batteries that fail due to mechanical or electrical problems.
- Non-commercial batteries installed in vehicles used commercially
or batteries reinstalled in another vehicle.
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